Jabra Biz 2300 Duo Corded Headset

Jabra BIZ 2300 Duo Corded Headset

The Jabra BIZ 2300 Duo corded headset is designed to be used with a desk phone, it can also be used with a smart phone, or computer (each requires the correct connector cable). The headset comes with the headband and foam ear cushion and can be worn on either ear by rotating the microphone arm. It has a noise cancelling microphone which rotates to allow it to be worn on either ear.

All corded headsets come with a brand specific QD (quick disconnect) connection and require a same brand adapter cable to make them compatible with your phone or other device. These range in price from $15 upwards. When you add the headset to your shopping cart you will get a prompt asking you for which phone you have. Just select your phone from the list and you know you’ll get the right cable. Many of these cables look the same but are different inside, so if your particular model phone isn’t on the list give us a call and our staff will gladly check for you.

The Good

The Jabra BIZ 2300 Mono has been designed specifically for the needs of contact centres. It has HD quality sound, is durable, comfortable enough to be worn all day and has some great features to keep your staff happy.

If you have some heavy breathers, this headset is perfect for you! The air shock microphone removes that breathing sound that is so off-putting. As you’d expect, the microphone is noise cancelling to eliminate background noise and wideband to give a natural sounding voice when used with VOIP phones. To protect your staff, all Jabra headsets have PeakStop™ protection to immediately reduce any loud noises to a safe level.

The microphone boom arm is ‘unbreakable’ and spins 360 degrees. The arm is flexible for perfect mic positioning and the headband is adjustable for comfort. The soft foam ear cushions are sized large.

One of the weak spots in any headset is the cable. This headset comes with a Kevlar re-inforced cord, so presumably it’s also bullet-proof. Please don’t test that!

The Not So Good

As with any corded headset, with the Jabra Biz 2300 corded headset , you are tied to your phone via a cable, this can be frustrating when wires lie across your desk and get in the way of papers or drop down and get crushed & tangled under chair wheels. If your work requires that you get up from your desk (whether on a call or not) you’ll need to unclip the headset or take it off each time & reclip / put it back on when you return.  If you do this alot it can get super-annoying so a wireless headset could save you time, hassle (and hair!) If you don’t have a headset port on your phone, a corded headset will take the place of your handset. If you still want to use the handset you can pick up a switch to allow you to toggle between the two.

As we’ve mentioned, corded headsets need connector cables, so don’t forget to factor in those costs when pricing up your headset. If you have a phone that is difficult to match for compatibility you may have to look at an amplifier. An amp, while providing superior call control (with mute and volume controls) and sound quality, will push up the price to about the same as a wireless headset (which  have an amp built in), no brainer – if you need an amp, get a wireless headset!

The Verdict

The BIZ 2300 is custom built for contact centres. It’s tough and reasonably priced as well as providing all day wearing comfort and HD quality sound.

Other Headsets To Consider Before Buying

For users that are on calls for extended periods of time, or have a particularly noisy workplace the Jabra Biz 2300 Duo may be a better option to increase call concentration. If staff sit close together and it’s really noisy, the ultra noise cancelling or the duo are definitely worth the extra investment.

Another factor to consider is the extra productivity that can be gained from the freedom to walk away from your desk while on a call. It is worth checking out the which is a great entry level wireless option for only a small amount extra. If you’re buying for an office rather than call centre, wireless is now the norm and your staff will LOVE you for this upgrade.

Specifications
SKU
Manufacturer	Jabra
Product Type	Office Corded
Wireless Technology
Warranty	2 Year
Wearing Style	Over the head (two ears)
Connection Type	Quick/Easy Disconnect Cable
Software Compatabilty
Ear Cushion Material	Acoustic foam
Speaker Frequency Response	150-6800Hz
Mic Frequency Response	150-6800Hz
Headset Weight	68g
Coverage Range
Conference Additonal Headsets
Best Use	Noisy Office, Quiet Office
Application	Desk Phone (Digital, IP or Analogue)
Audio Qualities	Noise cancelling mic, Peakstop Protection, Wideband Audio, Wideband mic
This product is featured in	, , , , , , , , , ,

Features

• Full wideband audio with HD quality sound
• All day wearing comfort – fully adjustable headband and microphone boom.
• Peakstop Protection ensures no damage to hearing
• Noise-cancelling microphone
• Break-proof FreeSpin boom with 360–degree rotation
• Ultra-strong Kevlar-reinforced cord
• Supersoft foam ear cushions

Manufacturers Description

Jabra BIZ™ 2300 – The voice of your brand

Take your brand’s voice to a higher level with the power of better conversations. Jabra BIZ 2300 corded headset for contact centers is an investment in world-class sound, high agent satisfaction and competitive total cost of ownership.

Ensure your contact center agents sound like ambassadors Your contact center agents are your brand’s front line. Jabra BIZ 2300 will ensure every customer conversation becomes a great brand experience. Jabra BIZ 2300 features HD Voice/Wideband speaker performance and best-in-class noise cancellation

Keep tour contact center agents happy The Jabra BIZ 2300 for contact centers blends light-weight yet durable construction with an unobtrusive, professional Scandinavian design aesthetic. The Jabra BIZ 2300 works hard, looks great and is designed for easy daily handling. It is a headset built to be comfortable all day long.

A contact center headsets that is built to last Jabra BIZ 2300 is built with total cost of ownership in mind. Beside 360˚ degree rotating break proof boom arm and Kevlar-reinforced cord, Jabra BIZ 2300 is built to withstand any punishment a high-performing contact center can give.

Jabra BIZ 2300 Product BenefIts

Air shock microphone When the microphone is close to the mouth of the user, there is a risk of respiratory noise. to reduce it, the microphone is designed aerodynamically, and with many small holes instead of a larger hole. In addition, there is included foam on the inside
of the microphone. Overall, it reduces the penetration of air shocks to the microphone, which optimizes the call quality

Freespin™The unbreakable 360 swiveling boom arm ensures that end users always have the option to customize the location of the microphone optimally in relation to current needs without exposing the boom arm to any break risk.

HD Voice – Wideband Audio Enjoy high-definition sound with HD Voice and get crystal clear, intelligible communication. You get life-like, vibrant conversations where you can focus on the content and don’t have to struggle to understand what the person on the other end of the line is saying.

Kevlar® reinforced cord Cords made with Kevlar® help to deliver performance and value to end user by providing excellent robustness, fatigue resistance and durability, which in total contributes to the cords overall quality, and by that reduces the headset’s total cost of ownership.

Noise Cancelling MicrophoneNoise-cancelling microphones reduce unwanted background noise and are ideal in crowded and noisy, open office environments.

PeakStop™ PeakStop™ technology immediately removes potentially harmful loud sounds or tones before they reach your ears and keeps the sound level within the safe range to protect your hearing.

Talk in Comfort Assure total comfort with a range of styles that match your individual needs and personal fit requirements. Our light,
rgonomically designed frames along with soft ear cushions, adjustable headbands and microphone boom will guarantee that your headset will be comfortable all day long.