Plantronics/Poly Voyager 5200-M Office Wireless Headset (CD)

Plantronics/Poly Voyager 5200-M Office (CD)

The Voyager 5200 Office – CD headset is designed to work with desk phone, PC/Mac AND mobile. It has an earhook only style with an in-ear earbud. The Office-CD version comes with a base unit that charges the headset and attaches to your desk phone & computer via cable. You use the base unit to toggle between the phone and PC. It can also be used independently with your mobile phone in or out of the the office.

This ‘-M’ model is certified for use with Microsoft Teams & Skype for Business. It is supported by Microsoft for troubleshooting (when used with Teams) and has a dedicated Teams button on the base for instant access to the Teams app on your PC. The base uses a standard USB connection (AKA USB-A) to connect to a PC.If you don’t intend to use it with Teams or S4B, go to the

To help you decipher all the different variants of the Voyager series…

Connections to devices

• = works with Desk Phone + Mobile
• = works with Computer (PC/Mac) + Desk Phone + Mobile
• = works with Computer + Mobile

What do all those other letters mean?

• = Certified and optimised for MS Teams (Skype for Business only in older models)
• = Standard USB Connection from base to PC/Mac (CD / UC only If not defined, assume standard USB)
• = USB C Connection to PC/Mac (CD / UC only). This is a smaller, oval shaped connection on modern laptops & PCs

PHEW! Now that’s all cleared up can we move on?

If you’re looking to answer calls (from your office phone) away from your desk you’ll need a or an Electronic Hook Switch depending on the phone you have (call our staff for assistance). It seems odd that the headset can’t answer the phone on it’s own but, because the headset connects to your desk phone via the base unit, not by Bluetooth directly, and because there are so many requirements in all the different model phones, Poly (and all headset manufacturers) have to make this a separate part. To find the correct solution for your phone, you can hit the green ‘Add to Cart’ button and follow the prompts, or just call our friendly team for assistance!

So let’s start by reviewing

We were really keen to hear about this model when Poly started hinting at what it could do. There’s only 1 other headset that will allow you to connect to desk phone, PC and mobile AND let you use the headset out of the office with your mobile and that’s been around for quite a long time, so a new, multi-practic headset in this space was jolly exciting for us headset nerds! The seamlessness of using the headset for all your communications is so appealing to busy people – whether you’re a sole trader or CEO of a multi-national, if you’re using your PC for webinars, communicating via Teams with colleagues or listening to audio, taking calls on your desk phone and mobile, the Office CD range is going to be a great asset to keep you productive and maximise your working day.

This is essentially a Voyager 5200 with a base unit to make it connect to your desk phone & PC. The 5200 has been a very popular Bluetooth headset with some intuitive features making it an easy to use solution for anyone after an earhook only option.

When out of the office the Voyager 5200 performs very well and is one one of our most popular Bluetooth headsets – precision tuned triple mics with DSP and give you state of the art noise cancelling and the WindSmart® tech gives ‘6 layers of wind protection’ – all geek speak for great sound wherever you are. You can also stream music from your mobile or tablet and control volume skip tracks etc.

With up to 7 hours of talk time when new, you’re probably going to need to put it on the base unit to charge at lunchtime on very busy days, but its adequate for most users. NB as with previous Plantronics earhook styles the battery is not replaceable, so you’ll need to replace the headset piece down the track it you’re not getting enough juice out of it for your day after a couple of years or so.

The patended Soundguard technology will protect your ears from sudden loud noises (above 118 decibels)

Other things to consider

Not everyone likes and over the ear (and in ear) wearing style but that’s the only option with this headset. Headband options are available in links below.

Other headsets in the Plantronics/Poly range (and other brands) allow you conference in other headsets which is useful for training and small conference calls, the 5200 Office headsets cannot do this.

If you need extensive range, this is best achieved with a DECT wireless headset, rather than a Bluetooth like the Poly Office series. DECT wireless headsets advertise a range of up to 180m (depending on the model), this is expected to reduce to about 55m in a standard office, so the Bluetooth range that Poly advertise on this model may also be substantially shorter in reality, depending on a variety of factors.

The microphone boom on this headset is shorter than most which makes it more discreet for when being used outside but this does have drawbacks. Poly have put some nifty tech in the headset but there are better headsets for you if you work in a noisy office. This mic, will, by the very nature of its design, pick up more background noise than most other office headsets, so consider – how important is using a headset out of the office to me, vs how i sound to clients.

If you plan on using this out on the road you may like to also get the portable charging case for this headset (shown below in our Frequently Bought Together orAccessories section) – it keeps the headset safe and dust free as well as charging it. You can also get a BT600 USB dongle so you can take it away from the office and use with a PC or laptop BUT you’d need to re-pair the headset to the base unit when you’re back in the office.

The Office CD range work with Plantronics Manager Pro – giving IT managers insights into usage and allowing mass firmware upgrades amongst other cool features.

The Verdict

If you want an ear-hook style to work with all your devices, this is a superb option given its ability to carry on a mobile call as you leave the office. Just make sure that the specs such as range and battery life are going to be enough for the way you’ll use it.

Other Headsets You Could Consider Before Buying

The only equivalent of this headset is the . If you prefer a headband style, check out the . If you’re a Poly/Plantronics fan and want better specs with a headset to use in the office, the is super and also connect to a PC/Mac. They have the better specs of a DECT wireless headset and come in a range of wearing styles. We at Simply are also big fans of the .

The is the version of this headset to go for if you’re thoroughly modern and don’t use a desk phone at all, or all the wearing styles and other variants in this range that connect to your desk phone,mobile & PC (CD models) go to the page.

If however you want a headset for just your desk phone, our top pick is the which comes with an ear-hook and headband in the box, has great quality sound, long range and super battery life with a replaceable battery.

Specifications
SKU	214004-08
Manufacturer	Plantronics/Poly
Product Type	Computer Wireless, Mobile Bluetooth, Office Bluetooth, Office Wireless
Standby Time	9 days
Wireless Technology	Bluetooth
Talk Time	7hrs
Warranty	2 Year (Direct with Manufacturers)
Wearing Style	Over the ear + earbud
Connection Type	Base unit to phone RJ (handset/headset port), Bluetooth, Bluetooth for Mobile, USB
Software Compatabilty	Apple, Dragon Naturally Speaking, MOC & Lync, MS Teams CERTIFIED, Skype, Unified Communications, Windows, Skype For Business, Zoom Compatible
Ear Cushion Material	Silicon Ear buds
Headset Weight	20g
Coverage Range	Bluetooth Range
Charge Time	1.5 hours
Coverage Range [Bluetooth]	up to 30m to mobile, 75m to desk phone. – line of site and device dependent
Conference Additonal Headsets
Best Use	Quiet Office
Application	Desk Phone + Computer + Mobile Phone (inside & outside), Desk Phone + Mobile Phone (anywhere)
Audio Qualities	Echo cancellation, Enhanced (DSP) Digital Sound Processing, Mono sound, Noise cancelling mic, Noise protection, Soundguard, Wideband Audio, Wideband mic
This product is featured in	, , , , , , , , , , , , , , , , , , , ,

Features

• Gain mobility – multitask, hands-free up to 30m
• One headset for your deskphone, computer and your mobile
• Just put the headset on to answer a call*
• Voice controls for mobile phone
• Six layers of WindSmart technology, give the best possible quality sound outside the office
• *Use with Electronic Hookswitch Cable or Handset Lifter to remotely answer/end desk phone calls

Manufacturers Description

Work, wherever.

They’ve got to take the call—in the office, around the office, on the way to the office, at home. They need a headset that keeps up and lets them sound their best. Voyager 5200 Office and UC Series headset has a sleek, portable design that makes it ideal for taking calls just about anywhere. And it’s easy to keep charged.

Noise is left behind.

What background noise? Four adaptive microphones and WindSmart technology work together to eliminate it. Workers sound professional wherever they are, in any environment—in the office and out. Now they can focus on what they’re saying. Not where they’re saying it.

Feels good all day

Discreet wearing style easily moves with users throughout the day. Voyager 5200 Office and UC Series headset system feels as good at the end of the day as it did at the start. And the earpiece is ergonomic—so they may forget it’s even there. Here’s a comfortable, powerful tool for all-day productivity.

Seamless IT Management

Voyager 5200 UC is supported by Plantronics Manager Pro**, a Software-as-a-Service that is sold separately. Use Plantronics Manager Pro to manage headset inventory, monitor usage and maintain devices. With actionable insights from Plantronics Manager Pro, IT can improve business processes, employee performance and compliance.

Connections by Bluetooth

Users comfortable with Bluetooth will be perfectly at ease connecting their PC or Mac, desk phone or mobile phone, to the Voyager 5200 Office or UC Series headset. They can start a call in the office on their desk phone or take that call to go on a mobile phone. Conversations—are seamless.